Clerical Assistant 2

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

Become a Clerical Assistant 2 with the Department of Health WIC Program and take on meaningful work that supports community health. This position offers a dynamic environment where your attention to detail and problem solving abilities will shine. You will help keep essential information moving to the right people at the right time. Your efforts will make a real difference in keeping Bureau activities on track. This position supports the Bureau of WIC by handling a wide range of office and administrative responsibilities that keep daily operations functioning well. You will use strong judgment, organization, and communication skills to support staff, manage information, and guide tasks from start to finish.

Requirements

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
  • You must meet the PA residency requirement.
  • You must be able to perform essential job functions.

Responsibilities

  • Provide guidance to new team members as they learn administrative procedures
  • Evaluate communications and forms to ensure accuracy and proper routing
  • Determine the order of work tasks and decide when issues need to be escalated
  • Assess incoming messages and distribute them based on urgency and content
  • Maintain logs and tracking systems to support audit readiness and timely follow up
  • Compile information for reports and organize materials for program use
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