Clerical Assistant 3

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

Join the Pennsylvania Department of State as a Clerical Assistant 3 and become a key part of a mission that helps protect the public. This role offers steady, meaningful work that keeps statewide licensing processes running smoothly. You will build practical skills while contributing to a supportive team atmosphere. Bring your strengths to our team where every task supports a larger purpose! This position supports the review and processing of licensure applications for multiple professional boards. Your work helps ensure licensure decisions follow all laws, regulations, and policies.

Requirements

  • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.
  • Meet the PA residency requirement.
  • Be able to perform essential job functions.

Responsibilities

  • Examine applications to assess eligibility for initial licensure, renewal, or reactivation
  • Evaluate information and required documents for accuracy, completeness, and compliance
  • Determine when inspections are needed, request them through the database, and review returned inspection reports
  • Maintain application data, update status information, and prepare certifications, letters, and notifications
  • Provide licensure eligibility information through phone, electronic, and written correspondence
  • Approve and issue licenses for applicants who meet all criteria and address discrepancies when criteria are not met
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