Clerical Assistant 3

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

Join the Pennsylvania Department of State as a Clerical Assistant 3 and play a key part in supporting professional licensure activities. This position allows you to build strong office skills while contributing to a mission that supports public trust. You will work with a dedicated team that relies on your careful review and efficient workflow. Bring your strengths to a role that helps keep statewide licensing operations moving forward. This position provides clerical and administrative support for the review and processing of licensure applications handled by the Department of State. Your work helps ensure licensing decisions follow all laws, regulations, and board procedures.

Requirements

  • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • One year of moderately complex clerical experience; or
  • An equivalent combination of experience and training.
  • You must meet the PA residency requirement.
  • You must be able to perform essential job functions.

Nice To Haves

  • Securely configured high-speed internet connection (for telework)
  • Work from an approved location inside Pennsylvania (for telework)

Responsibilities

  • Examine applications to assess eligibility for initial licensure, renewal, and reactivation
  • Review information and required documents to verify accuracy, completeness, and compliance
  • Determine when inspections are required, request them through the database, and review returned inspection reports
  • Research licensure histories and prepare certifications, letters of good standing, and related documentation
  • Respond to phone calls and written inquiries while providing clear licensure information to applicants and the public
  • Enter application data, track status updates, and finalize license issuance when all requirements are met

Benefits

  • Telework opportunity (part-time, up to 50% upon successful completion of the 6-month probationary period)
  • Option to report to the headquarters office in Harrisburg if unable to telework
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