Clerical Assistant 3 - Bureau of Driver Licensing
About The Position
This position within the Bureau of Driver Licensing will allow you to apply your attention to detail while helping people navigate important steps in restoring their driving rights. You will work in a steady and supportive environment where quality and public service matter. Become part of a team that makes a statewide impact. In this position, you will provide essential clerical and case review support that helps ensure accurate and fair processing of driver privilege restoration requests. The work you will do supports safe travel throughout the Commonwealth by applying the requirements of the Pennsylvania Vehicle Code.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
- One year of moderately complex clerical experience
- An equivalent combination of experience and training
- Must be able to perform essential job functions
Responsibilities
- Review and evaluate cases involving restoration of driving privileges and apply criteria to make independent decisions
- Interpret the Pennsylvania Vehicle Code to ensure compliance when processing driver cases
- Enter data and update driver and non driver records using forms, statements, and mailed documents
- Assist with training, distribute assignments, and help maintain accurate logs of incoming work
- Check the accuracy of processed work, provide feedback, and support training to meet quality standards
- Respond to inquiries from the public and internal staff through research and review of records
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
