Clerical Assistant 3 (Bureau of Motor Vehicles)

Commonwealth of Pennsylvania • Dauphin County, PA

2d • Onsite

About The Position

Become part of a team that plays a key role in serving motorists and partners across Pennsylvania. As a Clerical Assistant 3 with the Department of Transportation, you will help maintain accurate vehicle records and provide important customer support. This is a great opportunity to build your experience in a fast-paced environment while supporting essential transportation operations. Bring your dedication and make a difference in the work we do within the Bureau of Motor Vehicles. In this position, you will provide a wide range of correspondence, research, correction, and customer information services that support accurate vehicle records and strong customer service. You will support both internal staff and external partners by ensuring information is clear, complete, and processed correctly.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience ; or
• An equivalent combination of experience and training.
• You must be able to perform essential job functions.

Responsibilities

• Research executive requests, prepare formal letters, and ensure content is accurate and clearly presented
• Update electronic files, track information, and maintain organized records for program activities
• Respond to questions from customers and partners and explain requirements related to vehicle records
• Review laws, policies, and system data to verify information and resolve record discrepancies
• Enter and update vehicle title, registration, and placard data within required systems
• Maintain complete case files and ensure materials are accessible to authorized staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed