Clerical Assistant 3

Commonwealth of Pennsylvania • Dauphin County, PA

1d • Onsite

About The Position

As a Clerical Assistant 3 for the Department of Transportation, you will be part of an active and supportive office environment. This role invites you to use your organizational strengths while contributing to important financial and customer service work. You will help ensure smooth operations that impact millions of drivers and vehicle owners across the state. Experience a workplace where your efforts support both the team and the public. In this position, you will provide important support for accounts payable and accounts receivable work that affects drivers and vehicle owners across the state. The work you will do will require attention to detail, teamwork, and a customer focused mindset.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• One year of moderately complex clerical experience
• An equivalent combination of experience and training
• Must be able to perform essential job functions

Responsibilities

• Assign work, review employee work, track errors, and support training for Clerical Assistant 2 staff
• Research accounts payable claims, apply regulations, and determine proper outcomes for customer requests
• Establish accounts receivable cases, apply payments, reconcile reports, and maintain accurate financial records
• Respond to claimants and debtors through calls, letters, or email to explain decisions and gather needed information
• Work with internal and external partners to resolve issues related to accounts payable and receivable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed