Clerical Assistant 3

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

Step into a rewarding opportunity as a Clerical Assistant 3 with the Department of Health (DOH). In this position, you will help maintain the accuracy and integrity of essential records that support Pennsylvanians every day. The work you do will make a direct impact on the quality of statewide health information. Become part of a team that values strong communication, accuracy, and commitment to service.

Requirements

  • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.
  • Meet the PA residency requirement.
  • Be able to perform essential job functions.

Nice To Haves

  • Telework may be an option up to two days per week, requiring a securely configured high-speed internet connection and an approved location inside Pennsylvania.

Responsibilities

  • Examine applications and supporting documents for accuracy and compliance with laws and policies
  • Respond to stakeholder inquiries and provide clear guidance while maintaining confidentiality
  • Identify patterns or issues in record processing and assist with improving procedures
  • Complete filing, scanning, mail processing, and production reporting tasks
  • Check documents and requests for signs of fraudulent activity and follow proper reporting steps
  • Assist with training new staff and cross-train team members as directed

Benefits

  • Benefits are included with this limited full-time wage position.
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