Clerical Assistant 2

Commonwealth of Pennsylvania • Dauphin County, PA

5d • Hybrid

About The Position

Become a valued member of the Department of Human Services, Central Regional Office of Child Development and Early Learning (OCDEL) as a Clerical Assistant 2 and help keep essential operations moving. This role offers a meaningful way to support child care services across the region. You will bring energy and attention to detail to a team that depends on strong clerical support. Each day brings new opportunities to grow and contribute. This position provides essential clerical support that helps the office carry out its child care licensing and approval responsibilities.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
• Keyboarding skills to meet standards for speed and accuracy.
• Meet the PA residency requirement.
• Be able to perform essential job functions.

Responsibilities

• Prepare and review materials used for child care certification and related correspondence
• Communicate basic information to callers and route more complex inquiries to appropriate staff
• Maintain calendars, provider meeting schedules, and orientation logistics for staff and applicants
• Organize and update files, forms, inventories, and shared digital folders for office use
• Enter new applications, verify accuracy, and manage certificate renewal processes
• Support general office operations including mail handling, photocopying, and logging complaint information

Benefits

• Telework opportunity (part-time, up to 3 days per week)
• Equal employment opportunity employer
• Commitment to a diverse workforce
• Values inclusion
• Does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED