Clerical Assistant 2 - York County Assistance Office

Commonwealth of Pennsylvania•York County, PA

5d•Hybrid

About The Position

The Department of Human Services, York County Assistance Office, is looking for an enthusiastic Clerical Assistant 2 who enjoys steady and meaningful work. In this position, you will support essential programs by keeping information organized and assisting customers and staff. Your role helps the office run efficiently and ensures timely service to the community. Bring your attention to detail to a job where every task matters. This position provides clerical support for all programs administered by the York County Assistance Office to help maintain accurate records, organized workflows, and responsive customer service. The work includes entering information, handling inquiries, filing documents, and supporting office needs as directed.

Requirements

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training.
Meet the PA residency requirement.
Be able to perform essential job functions.
Submission of criminal history reports (conditional offer of employment).
Pass a background investigation.

Nice To Haves

Hiring preference for this vacancy will be given to candidates who live within York County.

Responsibilities

Input information from source documents into CIS, Mapper, and other automated systems
Access automated systems to obtain needed details for staff or case processing
File documents and case records and conduct purges according to retention schedules
Handle phone calls and in-person inquiries and direct individuals to the correct staff member
Review, sort, and distribute mail, printouts, messages, logs, and cleared files
Discuss procedures, share suggestions, and address job-related concerns with the supervisor