Clerical Assistant 2 - Luzerne County Assistance Office Hazleton

Commonwealth of Pennsylvania•Luzerne County, PA

3d•Hybrid

About The Position

The Clerical Assistant 2 position with the Pennsylvania Department of Human Services offers a chance to support families and individuals in Luzerne County. This role allows you to be part of a team that keeps essential services running smoothly. You will help maintain accurate records and ensure the office operates efficiently. Join an organization that values your dedication and attention to detail. This role provides essential clerical support that helps ensure the accurate and timely processing of information for Income Maintenance Programs.

Requirements

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
Meet the PA residency requirement.
Be able to perform essential job functions.
Pass a background investigation.

Nice To Haves

Telework may be available part-time, requiring a securely configured high-speed internet connection and an approved location inside Pennsylvania.

Responsibilities

Enter information into designated systems and verify that all transactions are correct and compliant
Handle various application tasks including import, clearance, registration, and distribution
Review documents and complete transactions while ensuring accuracy and meeting deadlines
Receive calls, relay messages, provide coverage, and contact individuals when directed
Greet visitors, manage schedules, provide information, and direct individuals appropriately
Sort, scan, process, and distribute mail and materials in line with policies and procedures