Clerical Assistant 2 (LIHEAP) - Chester County Assistance Office

Commonwealth of Pennsylvania • Chester County, PA

9d • Hybrid

About The Position

The Department of Human Services is seeking a Clerical Assistant 2 to support LIHEAP operations in the Chester County Assistance Office. In this role, you help keep important services moving by completing essential clerical tasks. You will gain hands-on experience in a fast-paced office environment that values teamwork. Take this opportunity to assist a program that provides meaningful help to the community. Apply today to join our team! This position supports LIHEAP by completing daily clerical tasks that keep documents, data, and client information organized. It plays a key part in providing clear communication, accurate recordkeeping, and strong customer service.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Graduation from high school
• An equivalent combination of experience and training
• Meet the PA residency requirement
• Be able to perform essential job functions
• Submission of criminal history reports (conditional offer of employment)
• Pass a background investigation

Nice To Haves

• Hiring preference for this vacancy will be given to candidates who live within Chester County.

Responsibilities

• Scan and categorize documents using dedicated scanners or multifunction devices
• Input information into CIS, Mapper, and other automated systems
• File documents and purge case records according to retention schedules
• Greet visitors and direct them based on their service needs
• Review and sort mail, printouts, case messages, and logs
• Discuss procedures and share suggestions to support job performance

Benefits

• The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED