Clerical Assistant 2

Commonwealth of Pennsylvania • Dauphin County, PA

9h • Hybrid

About The Position

Join the Bureau of Child Support Enforcement as a Clerical Assistant 2 and help keep essential operations running smoothly. This role offers the chance to support staff, manage information, and assist families across the state. The agency values teamwork and accuracy, giving you the opportunity to grow your skills. This position allows you to make a positive impact through reliable office support. Apply today to join our team! This role provides a wide range of clerical support to help keep bureau operations accurate, efficient, and timely. You will assist with managing information, processing requests, and maintaining essential records.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment.
• Acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Responsibilities

• Review incoming mail, determine routing, and scan and distribute materials
• Select appropriate delivery methods for outgoing correspondence
• Scan SSA letters into PACSES Imaging for Domestic Relations Sections
• Enter Fair Hearing requests, assign cases, and manage repository records
• Maintain position details and track onboard and offboard system access requests
• Assist other members of the clerical team during high volume periods or staff absence

Benefits

• The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED