Clerical Assistant 2

Commonwealth of Pennsylvania • Dauphin County, PA

4d • Hybrid

About The Position

Start a bright and engaging career as a Clerical Assistant 2 with the PA Municipal Retirement System. This role lets you support daily operations that help municipalities and members receive clear and accurate service. Your attention to detail strengthens communication and recordkeeping across the agency. Join a team that values organization, professionalism, and steady support. This role supports essential operational tasks by managing communications, organizing records, and assisting internal staff and members with clear information and timely processing.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.

Responsibilities

• Field telephone, email, and fax inquiries, determine service needs, and direct requests to appropriate staff
• Greet visitors, monitor entry activity, verify authorization, and maintain accurate sign in records
• Sort, time stamp, scan, name, and distribute incoming mail and prepare outgoing mail for courier pickup
• Research benefit and payroll information, review pension data, and provide forms or documents when requested
• Process quarterly reports, retirement calculations, Act responses, certificates, and new member enrollments
• Compile materials for mass mailings, compose reports or correspondence, and track office supply needs

Benefits

• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week after successful completion of the training period.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED