Clerical Assistant 2
About The Position
Begin a meaningful career as a Clerical Assistant 2 with the Department of Labor & Industry – Workers Compensation Office of Adjudication. In this role, you will support critical office tasks that keep workflows organized and efficient. Your contributions will help maintain accurate records and ensure dependable service for the public. Become part of a professional team dedicated to quality and consistency. This position provides office support that ensures smooth and accurate processing of petitions, forms, and communications within the Workers Compensation Office of Adjudication.
Requirements
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
- You must meet the PA residency requirement.
- You must be able to perform essential job functions.
Responsibilities
- Handle petitions, match imaged forms to electronic files, and update file data in accordance with policy
- Retrieve, open, date stamp, and distribute incoming mail following established procedures
- Scan and index mailed petitions and other documents using correct reference information to ensure accuracy in WCAIS
- Operate office tools such as computers, scanners, fax machines, and postage equipment
- Communicate with external parties and assist callers with information and confirmations
- Cross train in other task areas to help balance operations and meet deadlines
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
