Clerical Assistant 2
Commonwealth of Pennsylvania•Allegheny County, PA
•Hybrid
About The Position
Join the Department of Revenue as a Clerical Assistant 2 and help support the Pennsylvania State Lottery in its Pittsburgh office. This role places you at the center of daily operations that keep retailer services running smoothly. Your attention to detail and strong communication skills will support staff and retailers across the region. Take pride in a position where your work helps maintain trusted and reliable Lottery operations.
Requirements
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
- Graduation from high school
- An equivalent combination of experience and training
- Must be able to perform essential job functions
Responsibilities
- Answer and direct incoming calls to the appropriate staff or supervisor
- Compose and type letters, memos, and forms for managerial review
- Gather sales information and create monthly and ad hoc reports using internal systems and Excel
- Provide guidance to retailers by applying knowledge of Lottery games, procedures, and policies
- Process applications, ownership changes, and other retailer updates in the Lottery system
- Open, distribute, and prepare outgoing mail including certified and UPS items
Benefits
- Full time employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
