Day Time Cleaning Supervisor

360clean of Fort Myers - 9724•Naples, FL

3d•$17 - $19

About The Position

The Cleaning Supervisor assists with managing and supervising daily custodial operations and performs custodial duties when team members are absent. The role ensures efficient operations that meet client needs and involves substantial contact with people, requiring strong public and human relations skills, flexibility, and effective oral and written communication. The supervisor uses independent judgment to address unexpected problems and concerns. This position works Monday through Friday from 8:30 a.m. to 5:00 p.m. It offers competitive pay, advancement opportunities, certified professional training, and a fun, family-like culture. Listed benefits also include free uniforms, training and development, and performance-based bonuses.

Requirements

Valid driver’s license.
Ability to work unsupervised.
Excellent communication skills.
Ability to follow a list and maintain building responsibilities.

Responsibilities

Supervise employees and delegate operations schedules to ensure appropriate work-area coverage.
Evaluate personnel performance and inspect assigned areas, providing hands-on support and performing custodial work as needed, such as dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
Identify and define problems, resolve issues, and make recommendations to management, staff, or customer contacts to support continuous quality improvement and exceed customer expectations.
Ensure employees comply with company clock-in and clock-out standards.
Address customer concerns and inquiries, and report new or changing job and work orders.
Track and evaluate purchasing activity, supply and equipment usage, and repairs.
Ensure chemicals are properly labeled, diluted, and stored in accordance with company, customer, and OSHA standards.
Provide on-the-job training for staff on job-specific tasks.
Participate in company and customer training and ensure information is effectively communicated and distributed to customers and employees.
Carry out management responsibilities as needed in accordance with company policies, customer rules and regulations, and applicable laws.
Assist with administrative tasks involving custodial personnel and facilities as directed.
Coordinate, assign, and inspect custodial staff work, including regularly reviewing and revising task assignment sheets, and provide guidance and training as needed.
Coordinate coverage by regular and substitute cleaning team members.
Develop and implement custodial cleaning procedures, routines, and training; assess their efficiency and revise procedures to improve efficiency, effectiveness, safety, and customer service.
Resolve customer complaints, keep management informed, and attend staff meetings to discuss complaints.
Screen applicants, hire employees, and recommend promotions, transfers, and dismissals.
Perform routine safety checks and preventative maintenance of equipment.
Complete weekly and monthly safety training for employees and ensure they understand and sign off on the training.
Supervise inventory of janitorial supplies.
Perform cleaning team members’ duties in their absence.