Day Time Cleaning Supervisor

360clean•Naples, FL

About The Position

The Cleaning Supervisor assists with managing and supervising the daily operations of custodial staff and performs custodial duties when team members are absent. The role ensures efficient operations that meet client needs and involves substantial interaction with people, requiring effective oral and written communication, flexibility, sound judgment, and the ability to address unanticipated problems. The supervisor coordinates and inspects staff work, supports scheduling and coverage, trains employees, maintains cleaning procedures, responds to customer concerns, and oversees supplies, equipment, and safety practices. The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Compensation is $17.00–$19.00 per hour. Employment is with an independently owned and operated 360clean franchise; benefits and employment practices vary by location.

Requirements

Valid driver’s license.
Ability to work unsupervised.
Excellent communication skills.
Ability to follow a list and maintain building responsibilities.

Responsibilities

Supervise employees and help delegate the operations schedule to ensure proper work-area coverage.
Evaluate personnel performance and inspect assigned areas; provide hands-on support and perform custodial work when necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
Identify and resolve problems, recommend improvements, and support continuous quality improvement and customer satisfaction.
Ensure employees follow company standards for clocking in and out at the start and end of shifts.
Address customer concerns and inquiries and report new or changing job and work orders.
Track and evaluate purchasing activity, supply and equipment usage, and equipment repairs.
Ensure chemicals are labeled, diluted, and stored according to company, customer, and OSHA standards.
Provide on-the-job training in job-specific tasks and participate in company and customer training.
Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.
Assist with administrative tasks involving custodial personnel and facilities as directed.
Coordinate, assign, and inspect custodial staff work, including reviewing and revising task assignment sheets.
Coordinate coverage by regular and substitute cleaning team members.
Develop and implement cleaning procedures, routines, and training; assess their efficiency and revise them to improve effectiveness, safety, and customer service.
Resolve customer complaints, keep management informed, and attend staff meetings to discuss complaints.
Screen applicants, hire employees, and recommend promotions, transfers, and dismissals.
Perform routine safety checks and preventive maintenance of equipment.
Complete weekly and monthly employee safety training and ensure employees understand and sign off on training.
Supervise inventory of janitorial supplies.
Perform cleaning team members’ duties in their absence.