GSMR Cleaning Attendant Team Lead

American Heritage Companies•Bryson City, NC

2d•$18 - $20•Onsite

About The Position

The Cleaning Attendant Team Lead performs essential cleaning duties to maintain train cars and company facilities to high standards and support an exceptional customer experience. The role leads the team in the Cleaning Manager’s absence, during split crew operations, on special projects, and as required. The position reports to the Cleaning Manager and is classified as a non-exempt, hourly core position in Bryson City, North Carolina. The role involves cleaning train cars, food service areas, and facilities; opening and securing train cars and powering systems on or off as needed; and helping ensure cleaning work is completed safely and to quality standards. The Team Lead trains and coaches employees, monitors their use of cleaning products and equipment, completes daily task documents, and follows assigned schedules. The job requires working independently with responsibility for site security, including in areas along active train tracks. Work takes place in all weather conditions and includes operating a golf cart or cleaning van. Work hours vary, primarily involving early mornings and some evenings, and the employee must have scheduling flexibility across all seven days of the week. Compensation is $18.00–$20.00 per hour.

Requirements

Valid driver’s license.
Extensive prior cleaning and/or janitorial experience.
Ability to lift and carry 40 pounds.
Ability to stoop, bend, and work in confined spaces as needed.
Seven-day-per-week scheduling flexibility.

Nice To Haves

Supervisory or leadership experience.
Cleaning and/or janitorial experience in a tourism, industrial, or commercial setting.

Responsibilities

Perform cleaning duties such as vacuuming, sweeping, mopping, washing walls, cleaning windows, and cleaning restrooms.
Inspect train cars and facilities and ensure cleaning work meets quality standards.
Open and secure train cars and power systems on or off as required for operations.
Deep-clean train cars and food service areas.
Pressure-wash train car exteriors and the interiors of open-air gondolas as required.
Know the Safety Data Sheets (SDS) for all products used.
Monitor staff to ensure cleaning agents and equipment are used properly and in accordance with safety and operational guidelines.
Train and coach employees.
Complete daily task documents and follow assigned cleaning and project schedules.
Maintain safety and security, including taking responsibility for site security while working independently near active train tracks.
Act as team leader when the Manager is absent, during split crew operations, on special projects, and as required.
Perform other duties as requested by the department manager and/or GSMR senior management.

Benefits

Medical/Rx coverage, with a company-funded H.S.A. for qualified employees.
Dental insurance.
Vision insurance.
Parental leave.
Life and AD&D insurance.
Long- and short-term disability coverage.
Tuition reimbursement.
Train passes.
401(k) with company match.
Generous PTO plan.
Southern Highlands Attraction pass and Pass Exchange program for complimentary admission to area attractions.