Cleaning Associate

The TJX Companies, Inc. • Gurnee, IL

12d • $15 - $16 • Onsite

About The Position

The Cleaning Associate maintains a clean and organized store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and performing a range of cleaning tasks, while upholding operational, merchandise, safety, and loss-prevention standards. The associate is cross-trained in multiple store areas and supports business needs, including Front End coverage. The position also helps maintain a positive customer experience and store culture through honesty, integrity, respect, and effective communication.

Requirements

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Strong verbal and written communication skills, including listening and responding appropriately.
• Able to lift heavy objects, with or without reasonable accommodation.
• Able to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
• Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
• Maintain organization, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
• Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
• Cross-train and work in other store areas, such as the Backroom, Front End, and Sales Floor.
• Support and respond to Front End coverage needs.
• Follow merchandising philosophy and signage standards.
• Initiate and participate in store recovery throughout the day as needed.
• Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
• Communicate accurately and effectively with management and Associates.
• Follow labor laws and company policies and procedures, including meal and break-period policies.
• Participate in safety awareness and help maintain a safe environment.
• Model established customer-experience practices with internal and external customers and support a positive store culture.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for eligible associates
• Medical, dental, and vision coverage for eligible associates
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability coverage for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed