Claims Supervisor- Auto BI
About The Position
Gallagher Bassett is hiring a Claims Supervisor to lead a team of bodily injury claims adjusters handling complex litigation. The role involves supervising commercial auto liability claims operations across nationwide jurisdictions and supporting the team in delivering high-quality, efficient service in accordance with Gallagher Bassett’s Best Practices. The supervisor will hire and train adjusters, set team goals, manage workloads and competing priorities, and develop team members through coaching. The role also requires using Gallagher technology to improve efficiency and service quality, and communicating professionally and proactively with clients, carriers, and brokers. The position is eligible for fully remote work.
Requirements
- High school diploma.
- Minimum of 10 years of related claims experience.
- 10 years of demonstrated experience handling auto liability claims, including complex litigation and bodily injury claims.
- Minimum of 8 years of prior leadership experience.
- Appropriate license and/or certification in all states where claims are handled; the role specifies licenses in Texas, Florida, and New York.
- Knowledge of all team-member-related functions.
Nice To Haves
- Nationwide jurisdictional experience preferred.
- Bachelor’s degree.
- Prior third-party administrator (TPA) experience.
Responsibilities
- Lead and encourage a liability claims team handling caseloads of varying sizes and complexities.
- Guide the claims team to handle claims in accordance with Gallagher Bassett’s Best Practices.
- Oversee adjuster hiring and training, fostering performance and continuous improvement.
- Define team goals, motivate performance, and manage workloads to support efficiency.
- Use Gallagher technology to enhance team efficiency and service quality.
- Communicate professionally, positively, and proactively with clients, carriers, and brokers.
- Manage competing priorities, identify coaching opportunities, and support team members’ development.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
