Claims Supervisor -Liability
About The Position
Gallagher Bassett is hiring a Claims Supervisor to lead a liability claims team handling claims with varied caseload sizes and levels of complexity. The supervisor guides the team in following Gallagher Bassett’s Best Practices and delivering high-quality, efficient service. The role includes hiring and training adjusters, setting team goals, managing workloads, motivating performance, and supporting team members’ professional development. The supervisor also uses Gallagher technology to improve efficiency and service quality and communicates proactively and professionally with clients, carriers, and brokers. The role is eligible for fully remote work, and jurisdictions are open. A license is preferred, with appropriate licensing or certification required in all states where claims are handled.
Requirements
- High school diploma.
- At least 10 years of related claims experience.
- Claims-handling experience on litigated files.
- Appropriate licensing and/or certification in every state where claims are handled.
- Knowledge of all team-member-related functions.
- Background in auto liability with supervisory experience.
- Prior claims-handling and leadership experience.
Nice To Haves
- Bachelor’s degree.
- Litigation experience.
- Catastrophic-loss experience.
- Trucking or transportation experience.
- A claims license is preferred.
Responsibilities
- Lead and encourage a liability claims team handling a variety of caseload sizes and complexities.
- Guide the claims team in handling claims according to Gallagher Bassett’s Best Practices.
- Lead adjuster hiring and training and foster performance and continuous improvement.
- Define team goals, motivate performance, and manage workloads to support efficiency.
- Use Gallagher technology to enhance team efficiency and service quality.
- Communicate professionally, positively, and proactively with clients, carriers, and brokers.
- Manage competing priorities, identify coaching opportunities, and support team members’ development.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
