Claims Representative , Auto

Sedgwick•Seven Hills, IN

1d•$50,000 - $55,000

About The Position

The Claims Representative analyzes and processes auto and general liability property damage claims. The role assesses damage, makes payments, maintains properly documented and coded claim files, and develops action plans to meet state-required deadlines and move claims toward prompt, appropriate resolution. The representative also analyzes coverage, liability, and damages; pursues subrogation opportunities; handles salvage; and communicates claim activity with insureds, clients, and agents or brokers when appropriate. The position supports organizational quality programs, maintains professional client relations, travels as required, and performs other assigned duties.

Requirements

Secure and maintain state adjusting licenses as required for the position.
Familiarity with personal and commercial lines policies and endorsements.
Ability to review and assess property damage estimates, total loss evaluations, and related expenses to effectively negotiate first- and third-party claims.
Excellent oral and written communication, including presentation skills.
Computer proficiency, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Good interpersonal skills.
Ability to work in a team environment.
Ability to meet or exceed Service Expectations.

Nice To Haves

Bachelor's degree from an accredited college or university preferred.
Knowledge of total loss processing, state salvage forms, and title requirements preferred.

Responsibilities

Process auto and general liability property damage claims, assess damage, make payments, and ensure claim files are properly documented and correctly coded based on the policy.
Develop and maintain action plans to meet state-required contract deadlines and move files toward prompt and appropriate resolution.
Identify and pursue subrogation opportunities; secure and dispose of salvage.
Communicate claim actions and processing with insureds, clients, and agents or brokers when appropriate.
Maintain professional client relations.
Perform coverage, liability, and damage analysis on all claims assignments.
Support the organization's quality program(s).
Travel as required.
Perform other duties as assigned.