Claims Manager

Foundation Risk Partners•Ormond Beach, FL

11d•Remote

About The Position

Foundation Risk Partners is hiring a Commercial Lines Claims Manager to oversee and monitor claims, report claim statuses, and facilitate resolutions and settlements that can positively affect clients financially or otherwise. The role coordinates reporting and advocacy for commercial property and casualty claims. It includes coverage review and analysis, preparing coverage reconsideration requests, coordinating quarterly Claims Strategy Discussions with insurer adjusters and/or the Claims Account Executive and insured clients, maintaining client contacts, and analyzing loss data for claims metrics. This is a remote position, and the employee must reside in the Eastern time zone.

Requirements

Property & Casualty or All Lines Adjuster License in the employee’s home state.
High school diploma or equivalent.
5–7 years of experience handling first- and third-party property and casualty claims or in agency/brokerage claims advocacy.
Proficiency in Microsoft Office Suite, Adobe Pro, and insurance agency management software, including EPIC and AMS360.
Strong organizational skills and ability to prioritize multiple tasks with attention to detail.
Strong written and verbal communication skills.
Proactive problem-solving and sound decision-making capability.
Ability to achieve performance goals and meet deadlines in a fast-paced environment.
Ability to handle confidential information discreetly, adapt to competing demands, and provide a high level of customer and client service and responsiveness.

Nice To Haves

Some college education.
Professional designations such as AIC, ARM, or AINS.

Responsibilities

Provide guidance and client advocacy in the adjustment of property, general liability, workers’ compensation, professional liability, and other claims.
Identify potential coverage issues and interpret policies.
Review and develop rebuttals to Reservation of Rights notices and coverage declinations.
Review Proofs of Loss and Statements of Loss for Personal Lines and Commercial Lines claims.
Identify claims for client and carrier-partner review, and coordinate, schedule, and oversee meetings on a predetermined basis.
Monitor carriers’ claim investigations, evaluations, and settlements.
Review claim reserves for accuracy and appropriateness relative to exposure.
Monitor claim payments, including catastrophe claims for Personal Lines and Commercial Lines clients.
Provide claim statuses to internal and external customers; analyze settlement offers; review and resolve coverage questions; and collaborate on claims strategy.
Directly monitor selected litigated claims, including overseeing defense counsel.
Interact with clients, carrier and third-party administrator adjusters, independent adjusters, public adjusters, experts, and internal team members.
Maintain client contacts and analyze loss data for claims metrics.
Coordinate quarterly Claims Strategy Discussions with insurer adjusters and/or the Claims Account Executive and insured clients.