Claims Manager

CorVel Corporation•Dallas, TX

3d•$87,190 - $134,613•Remote

About The Position

The Claims Manager is responsible for the overall operation of a designated office. The role participates in formulating and administering company best practices, developing long-term goals and objectives, analyzing costs, activities, and operations, and supporting the goals of the Claims Department and CorVel. This is a remote position. The role requires overnight travel and attendance at meetings.

Requirements

Bachelor’s degree or a combination of education and equivalent industry-related experience, with a record of steady advancement in Workers’ Compensation claims administration.
At least 6 years of comprehensive workers’ compensation administration experience.
At least 2 years of recent supervisory or management experience.
Maintain a current Workers’ Compensation license or certification throughout employment with CorVel.
Excellent written and verbal communication skills for customer contact, negotiation, presentations, project management, and personnel management.
Effective quantitative, analytical, and interpretive skills.
Excellent leadership skills, including the ability to motivate staff and obtain results through teamwork.
Ability to work effectively under time constraints, meet deadlines consistently, and handle multiple tasks in a demanding environment.
Ability to remain poised in stressful situations and communicate diplomatically through various channels.
Computer proficiency and technical aptitude, including ability to use common computer applications.
Strong interpersonal, time-management, project-management, and organizational skills.
Maintain a high level of professionalism.
Knowledge of the claims administration, case management, and cost-containment solutions applicable to Workers’ Compensation.

Nice To Haves

Self-Insured Certificate preferred.

Responsibilities

Represent the company professionally to internal and external customers and clients.
Direct the performance and development of department employees.
Ensure staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements.
Maintain team performance through continued training, coaching, and regular performance evaluations.
Use jurisdictional expertise and knowledge of applicable regulatory rules, statutes, and procedures to ensure compliance.
Monitor operational workflow and manage adequate staffing levels and staff-retention strategies.
Develop and oversee implementation of common claim practices and procedures.
Direct and control review and settlement of high-dollar or potentially high-dollar claims and claims beyond subordinate claims personnel’s authority.
Promote operational efficiency, quality, and consistency through continuous improvement of processes, people, and systems.
Ensure compliance with CorVel policies and procedures.
Travel overnight and attend meetings.
Perform additional duties as assigned.