Claims Coordinator

Cold Spring Granite Company•Cold Spring, MN

2d•$62,094 - $72,263

About The Position

The Claims Coordinator monitors and accurately reports liability, casualty, and workers’ compensation claims, managing them toward effective and timely resolution while maintaining confidentiality. The role oversees Coldspring’s OSHA and MSHA reporting and its D.O.T. program to support driver and company compliance. The position works primarily in an office environment, with up to 20% of time in a production environment or outside the office.

Requirements

Three to five years of experience working as a claims administrator or in a similar role.
Above-average verbal and written communication skills.
Thorough knowledge of safety laws and regulations, including D.O.T. requirements.
Proficiency with computer programs such as Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Post-secondary training in business and safety compliance is preferred.

Responsibilities

Maintain a consistent process for recording and reporting claims in compliance with laws, regulations, and contractual terms.
Monitor claims and liaise with employees, managers, insurance representatives, third-party administrators, medical providers, and attorneys involved in claims.
Coordinate with partner resources and claimants to resolve workers’ compensation cases under company guidelines, including assisting with appointments for injured employees.
Participate in periodic third-party administrator reviews and provide input into claim settlement discussions.
Communicate case status and necessary information to involved parties, including hearing notifications, outcomes, return-to-work information, and restrictions.
Serve on the disability committee and collaborate to identify cross-claims between programs.
Ensure return-to-work requirements are understood and communicated to employee supervisors, and ensure compliance.
Periodically review claims to identify trends and maintain internal reports for stakeholders.
Maintain current knowledge of laws and regulations for workers’ compensation reporting.
Process insurance and loss-related invoice payments with proper accounting codes.
Collaborate on injury-prevention programs and accommodations for injured workers.
Track, administer, and report safety-goal incentive payouts for individual and companywide recognition, including through the newsletter.
Prepare and distribute the Safety Meeting Packet, including the Training Course Attendance report for Quality.
Manage the Motor Vehicle Records program, run driver reports, maintain files, and notify relevant parties of non-compliance with company policy.
Maintain and timely complete required DOT, OSHA, MSHA, and Bureau of Labor Statistics reports, tests, and checks.
Participate in monthly CIT meetings.
Schedule pressure-vessel inspections and coordinate with supervisors and support services to resolve inspection recommendations.