Claims Auto Adjuster

AAA • Greensburg, PA

1d

About The Position

This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy while handling material damage, property damage, and/or liability claims written by the Interinsurance Exchange. The work must comply with regulatory and statutory requirements. The role focuses on liability investigation, coverage evaluation, and claims resolution and negotiation strategies for lower-complexity claims, following established company technical and customer service best practices. Under moderate supervision, the adjuster works within specific limits and authority to resolve claims using well-defined procedures.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Knowledge of Microsoft Office and general computer software.
• Organization, planning, and recognition skills.
• Oral and written communication skills.
• Interpersonal skills.
• Property and Casualty Insurance License valid in the selling state, issued by the state.
• May be required to obtain an Adjuster license, as applicable under state law, within 60 days.

Nice To Haves

• No prior claims experience is preferred.

Responsibilities

• Communicate and interact with insureds, claimants, and other individuals.
• Verify and explain benefits, coverages, fault, and the claims process verbally or in writing in compliance with regulatory and statutory requirements.
• Investigate claims to determine liability and damages and distinguish allegations from facts.
• Identify and obtain statements from insureds, claimants, and witnesses.
• Evaluate and negotiate within settlement authority to resolve first- and third-party claims in multiple markets.
• Review estimates and demonstrate proficiency in material damage, liability, claims analysis, claims technology, and tool usage.
• Coordinate with internal and external departments as required.
• Respond promptly to customer needs and inquiries.

Benefits

• Health coverage for medical, dental, and vision.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level