Claims Auto Adjuster

AAA • Greensburg, PA

2d

About The Position

This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy while handling material damage, property damage, and/or liability claims written by the Interinsurance Exchange. The role operates in compliance with regulatory and statutory requirements and focuses on liability investigation, coverage evaluation, and claims resolution and negotiation for lower-complexity claims. Under moderate supervision, the adjuster works within defined limits and authority and follows established procedures, technical practices, and customer service standards.

Requirements

• No prior claims experience is required.
• Knowledge of Microsoft Office and general computer software.
• Organization and planning skills.
• Oral and written communication skills.
• Interpersonal skills.
• A Property and Casualty Insurance License valid in the state of sale, issued by the state.
• May be required to obtain an adjuster license as applicable under state law within 60 days.

Nice To Haves

• Bachelor’s degree or an equivalent combination of education and experience is preferred.

Responsibilities

• Communicate and interact with insureds, claimants, and other individuals; explain benefits, coverage, fault, and the claims process verbally or in writing in compliance with regulatory and statutory requirements.
• Investigate claims to determine liability and damages, distinguish allegations from facts, and obtain statements from insureds, claimants, and witnesses.
• Evaluate and negotiate claims within settlement authority to resolve first- and third-party claims in multiple markets.
• Review estimates and analyze material damage, liability, and claims using relevant claims technology and tools.
• Coordinate with internal and external departments as required.
• Respond promptly to customer needs and inquiries.
• Work overtime and holiday hours when required.

Benefits

• Health coverage for medical, dental, and vision.
• 401(k) savings plan with company match and a pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed