Claims Auto Adjuster - Glass Team

AAA • Costa Mesa, CA

12d • $25 - $28

About The Position

This entry-level position supports the Auto Claims Operation by handling material damage, property damage, and/or liability claims written by the Interinsurance Exchange. The role follows applicable regulatory and statutory requirements and established technical and customer service practices. Under moderate supervision and within defined authority, the adjuster resolves lower-complexity claims using established procedures, including liability investigation, coverage evaluation, claims resolution, and negotiation.

Requirements

• Knowledge of Microsoft Office and general computer software.
• Organization and planning skills.
• Oral and written communication skills.
• Interpersonal skills.
• A Property and Casualty Insurance License valid in the selling state, issued by the state.
• May be required to obtain an Adjuster license, as applicable under state law, within 60 days.

Nice To Haves

• Bachelor's degree or equivalent combination of education and experience.

Responsibilities

• Communicate with insureds, claimants, and other individuals, explaining benefits, coverage, fault, and the claims process verbally or in writing in accordance with regulatory and statutory requirements.
• Investigate liability and damages, distinguish allegations from facts, and obtain statements from insureds, claimants, and witnesses.
• Evaluate and negotiate claims within settlement authority to resolve first- and third-party claims in multiple markets.
• Review estimates and assess material damage, liability, and claims using relevant claims technology and tools.
• Coordinate with internal and external departments as needed.
• Respond promptly to customer needs and inquiries.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and a pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• Eligibility to participate in an incentive program based on team and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed