Claims Advocate, Construction & Infrastructure

Aon Corporation•St. Louis, MO

9d•Remote

About The Position

Aon is hiring a Construction Claim Advocate to advocate for general contractors and other construction clients throughout the claim and dispute-resolution process. The role focuses on construction general liability claims, including job-site accidents, bodily injury, property damage, complex casualty matters, construction defects, completed operations, and litigated claims. The advocate evaluates coverage and contractual risk-transfer opportunities, coordinates with insurers, third-party administrators (TPAs), and counsel, and helps move matters toward effective resolution. This is a hands-on, remote-based role that may be performed virtually or from an Aon office. The position calls for strong construction claims knowledge, sound judgment, initiative, responsiveness, and ownership of claim progress. The advocate provides clear recommendations, maintains thorough documentation and action plans, identifies claim trends, and may support risk management, contract practices, insurance placement, stewardship meetings, renewals, and new-business presentations. The salary range for U.S. applicants is $140,000 to $200,000 annually. The role is eligible for participation in an annual incentive plan that may provide a discretionary bonus. Aon offers a benefits package to full-time and regular part-time colleagues, subject to applicable plan documents and policies.

Requirements

At least 7 years of commercial insurance, construction claims, carrier, TPA, brokerage, legal, or risk-management experience, including construction general liability and casualty claims involving general contractors or major construction projects.
Strong experience with construction general liability claims, including job-site accidents and significant casualty matters.
Strong understanding of coverage analysis, including additional insured coverage, contractual indemnity, priority of coverage, tenders, and risk transfer.
Experience managing litigated construction claims, including construction defect and completed operations matters, alongside defense and coverage counsel.
Ability to interpret construction contracts, insurance requirements, pleadings, and coverage correspondence, and evaluate liability, damages, and resolution strategies.
Strong negotiation, written communication, and client-facing skills, including the ability to explain complex issues in plain language.
Client-service orientation with commitment to responsiveness, ownership, and follow-through, and sound judgment about when to intervene or escalate.
Ability to manage a portfolio of complex claims with competing priorities.
Bachelor’s degree or equivalent related experience.
Willingness to obtain an active Property and Casualty license within four months of hire (90 days).

Nice To Haves

Direct experience with claims involving job-site accidents, coverage analysis, contractual risk transfer, construction defect, and/or litigated construction claims.
New York Labor Law experience, particularly §§ 200, 240(1), and 241(6).
Relevant insurance or claims designations, such as AIC, ARM, CPCU, CRIS, or SCLA.

Responsibilities

Represent general contractors and construction clients on construction general liability claims, including job-site accidents, bodily injury, property damage, and complex casualty matters.
Partner with clients, insurance carriers, TPAs, and defense and coverage counsel to assess liability, damages, coverage, and contractual obligations and develop coordinated resolution strategies.
Analyze coverage and construction contracts, including insurance requirements, indemnity provisions, additional insured coverage, and priority of coverage, to maximize available insurance recovery.
Develop and pursue risk-transfer strategies, including tenders to subcontractors and their insurers, additional insurance coverage, contractual indemnification, and contribution from other responsible parties.
Support construction defects and completed operations claims and help resolve disputes involving defense and indemnity obligations, additional insured coverage, priority of coverage, allocation, and retentions.
Manage and provide guidance on New York Labor Law claims, including §§ 200, 240(1), and 241(6).
Actively manage litigated claims, including liability, defense strategy, damages, risk transfer, and settlement posture, and participate in claim reviews.
Review coverage positions, reservations of rights, tenders, denials, pleadings, and claim reports, and recommend appropriate action.
Stay responsive, anticipate obstacles, follow up with all parties, and escalate carrier, coverage, or defense concerns when intervention can improve the client’s position.
Translate complex liability, coverage, contract, and litigation issues into clear recommendations, and maintain thorough claim documentation and action plans.
Identify claim trends that can inform risk management, contract practices, and insurance placement, and support stewardship meetings, renewals, and new-business presentations as needed.