Claims Adjuster Senior Workers Compensation
About The Position
Gallagher Bassett is seeking a senior workers compensation claims adjuster to manage lost-time and indemnity claims in Arizona and Colorado. The position is eligible for fully remote work. The adjuster applies claims-management experience to analyze exposure, determine an appropriate course of action, and resolve claims. The role involves extensive communication with claimants and other parties, delivering empathetic customer service, and handling claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, and ethical standards. The adjuster documents and communicates claim activity in a timely and efficient manner. The successful candidate investigates, evaluates, and resolves complex workers compensation claims, partners with clients to improve claims management, and uses critical thinking, problem-solving, planning, and prioritization to serve clients and claimants. Gallagher describes its environment as collaborative and people-first, with accessible leadership, career development, and ongoing learning.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience.
- Appropriate license and/or certification in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, determine the appropriate course of action, and resolve claims.
- Communicate extensively with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, accepted methodologies, statutory and regulatory requirements, and ethical standards.
- Document and communicate claim activity timely and efficiently.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
