CHVAC Branch Manager

Carrier•Centennial, CO

7d•$96,000 - $192,000

About The Position

Carrier Global Corporation is seeking an experienced local leader to oversee a growing team delivering cooling solutions to customers across Colorado. The CHVAC Branch Manager leads service technicians and managers and partners with Sales and Operations to deliver a strong customer experience. The role has responsibility for the assigned territory’s P&L, performance, growth strategy, operational innovation, customer relationships, safety culture, and development of employees. The manager has autonomy to execute with the support and resources of a dedicated team within Carrier.

Requirements

High school diploma or GED.
At least five years of experience in the HVAC industry or another skilled trades industry in maintenance services, including at least two years of people-management experience.
Valid driver’s license that is insurable by the company.

Nice To Haves

Ability to collaborate cross-functionally with Sales, Project Management, and Operations to align strategic goals, streamline service delivery, and drive customer satisfaction.
Ability to manage business performance metrics and meet or exceed plan goals monthly, quarterly, and annually.
Ability to provide leadership and guidance and develop talent within the management team.
Ability to implement strategies to grow business revenue and profitability in accordance with organizational goals.
Computer skills, including proficiency with common office applications such as MS Word, Excel, and Outlook, and ability to navigate Salesforce, ERP/SAP, and other business applications.

Responsibilities

Manage P&L and performance across the geographical footprint, review the area monthly and annually, and develop a three- to five-year plan.
Set and execute market growth strategy by identifying key customers and verticals and expanding the territory’s footprint.
Communicate a vision and culture to technicians and service managers, fostering teamwork and continuous evolution.
Establish a culture of safety, remain accountable for safety procedures, and conduct safety briefings.
Manage customer escalations.
Serve as an account manager or team leader for one or two large accounts in the area.
Drive performance management, technician development, and corrective actions.
Manage and reduce attrition through engagement with the community and local union.
Manage and coach Service Managers.
Participate in community activities beyond typical HVAC industry programs and events to build the Carrier brand in the area.
Proactively communicate the state of the business and actions taken to leadership.
Manage relationships with internal and distribution partners.
Collaborate with sales leadership to drive growth.

Benefits

Full medical benefits.
Retirement benefits.
Paid time off and competitive wages.
Company-provided vehicle or vehicle stipend program.
Safety and PPE: steel-toed boots, Carrier-branded flame-resistant uniforms, HVAC gloves, hard hats, face shields, safety goggles, optional prescription eyewear, fall protection where required, respirators, and earplugs as needed.
Short-term cash incentives, subject to plan requirements.
Medical, dental, and vision coverage; wellness incentives.
Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days.
Birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, and military leave.
Purchased vacation.
Short-term and long-term disability.
Life insurance and accidental death and dismemberment coverage.
Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
Tuition assistance.