Branch Manager (Pasadena Branch)

Atlantic Union Bank Careers•Pasadena, MD

About The Position

The Branch Manager oversees all functions, staff, performance, and operational integrity of a consumer banking branch. The role is accountable for maximizing branch revenue, sales, and customer satisfaction while minimizing operating losses. The Branch Manager deploys resources to optimize individual and team performance, ensures compliance with bank policies and procedures, and maintains strong operational controls. The Branch Manager leads, develops, and coaches branch employees; sets team goals and objectives; and ensures policies and procedures are understood and followed. The role manages the branch business plan, promotional campaigns, and product initiatives; builds and maintains customer relationships; and conducts cold calls on prospective small business customers. The Branch Manager also represents the bank in local community organizations and implements enterprise strategies at the branch level. Other duties may be assigned.

Requirements

  • Bachelor's degree required; an equivalent combination of education and experience may be considered.
  • Typically requires 4 or more years of prior leadership experience.
  • Advanced knowledge and skills within the assigned discipline, generally gained through work experience.
  • Practical knowledge of managing and leading within a job area.
  • Ability to stand for extended periods and lift objects up to 30 pounds.
  • May require travel; must have reliable transportation and a valid driver's license, if applicable.
  • May require obtaining and/or maintaining NMLS registration.

Responsibilities

  • Oversee all functions, staff, day-to-day operations, performance, and operational integrity of the branch.
  • Maximize branch revenues, sales, and customer satisfaction while minimizing operating losses.
  • Deploy resources to optimize individual and team performance.
  • Ensure branch compliance with bank policies, procedures, regulatory requirements, and operational controls.
  • Lead, develop, and coach branch team members, setting goals and objectives for operational results.
  • Manage and communicate promotional campaigns and product initiatives.
  • Conduct cold calls on prospective small business customers.
  • Maintain and develop relationships with existing customers.
  • Create and manage the branch business plan.
  • Represent the bank in local community organizations.
  • Implement enterprise strategies at the branch level and support teammate success, operational excellence, and long-term client loyalty.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Paid time off
  • 401(k) retirement savings plan
  • Wellness resources
  • Other programs to support teammates' health and financial well-being
  • Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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