The Branch Manager oversees all functions, staff, performance, and operational integrity of a consumer banking branch. The role is accountable for maximizing branch revenue, sales, and customer satisfaction while minimizing operating losses. The Branch Manager deploys resources to optimize individual and team performance, ensures compliance with bank policies and procedures, and maintains strong operational controls. The Branch Manager leads, develops, and coaches branch employees; sets team goals and objectives; and ensures policies and procedures are understood and followed. The role manages the branch business plan, promotional campaigns, and product initiatives; builds and maintains customer relationships; and conducts cold calls on prospective small business customers. The Branch Manager also represents the bank in local community organizations and implements enterprise strategies at the branch level. Other duties may be assigned.
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Job Type
Full-time
Career Level
Manager