Event Sales Manager - Pasadena, CA

Fogo de Chão • Pasadena, CA

6d • Onsite

About The Position

Fogo de Chão is hiring an Event Sales Manager to grow group and private-event sales at the assigned restaurant. The role develops relationships with businesses, organizations, associations, event planners, and other prospective clients, and manages group bookings for parties of 15 or more. The manager serves as the primary contact for group clients, overseeing booking details, event documentation, and client satisfaction while coordinating with restaurant operations and management.

The position is based at the home restaurant at least five days a week and requires working the hours needed to fulfill responsibilities, hosting in-store marketing events, and working Live Chat three to four times per month. Up to 10% travel is required. The role also represents the brand at networking and public events and participates in company trainings and meetings.

The position requires a high school diploma or equivalent and at least two years of sales or relevant experience. A bachelor’s degree and experience in the restaurant or attraction industry are preferred. The stated pay range is $23.00 to $36.00; the rate depends on relevant work experience.

Requirements

• High school diploma or equivalent.
• At least 2 years of sales or relevant experience.
• Ability to travel up to 10%.
• Administrative skills, including managing paperwork and accounting procedures, multitasking, and maintaining a high level of organization.
• Proficiency in Microsoft Office and various office applications.
• Ability to work on-site at the home restaurant at least five days per week and work the hours necessary to perform the role.
• Availability to host in-store marketing events and work Live Chat three to four times per month.

Nice To Haves

• Bachelor’s degree.
• Experience in the restaurant or attraction industry.
• Experience with Tripleseat and OpenTable.

Responsibilities

• Grow sales by actively prospecting targeted businesses, organizations, associations, and event planners for groups of 15 or more.
• Enter prospects, contacts, accounts, and booking information in Tripleseat, and enter basic reservation details in OpenTable for booked parties larger than 15.
• Update current leads weekly in Tripleseat and convert leads into bookings, accounts, and contacts.
• Serve as the primary contact for group clients, ensuring event details are completed and clients are satisfied.
• Manage the booking process, obtain client signatures on CRM-generated contracts and event order forms, and confirm bookings.
• Update documents and communicate changes to Operations.
• Develop quarterly sales plans, solicit new customer relationships, and maintain existing relationships in the restaurant.
• Manage the full sales cycle, including following proper accounting procedures.
• Understand and communicate weekly business results and forecast three months ahead.
• Attend and participate in company trainings and weekly, quarterly, and annual meetings.
• Work with the General Manager and restaurant team to source, plan, and execute local store marketing activities.
• Create profitable bookings using yield and other provided tools to support aligned business decisions and drive traffic.
• Attend networking and public events as a brand ambassador and build relationships with individuals and corporations to increase sales and revenue.
• Maintain company values through professional guest communication, punctuality, prompt return of phone calls, and other business courtesies.
• Schedule and attend guest site tours and communicate with the restaurant management team.
• Host in-store Fogo marketing events and work Live Chat three to four times per month.
• Be on-site at the home restaurant at least five days per week and work the hours needed to complete duties in a timely manner.
• Perform other duties assigned by the General Manager, AD, and DOS.

Benefits

• Medical, dental, and vision insurance for eligible full-time, hourly team members, available on the first of the month following 60 days of employment.
• Company-paid life insurance and short-term disability where allowed.
• Voluntary benefits including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED