Event Sales Manager - Pasadena, CA

Fogo de Chão•Pasadena, CA
•$23 - $36•Onsite

About The Position

Fogo de Chão is hiring an Event Sales Manager to grow group and private-event sales at an assigned restaurant. The role focuses on prospecting, managing client relationships and bookings, coordinating event details, and working with restaurant leadership to drive traffic and revenue. The manager represents the brand at networking and public events, hosts site tours and in-store marketing events, and maintains professional, timely communication with guests and clients. The position requires on-site work at the home restaurant at least five days per week, availability to work necessary hours to fulfill responsibilities, and up to 10% travel. The stated pay range is $23.00 to $36.00, with the rate dependent on relevant work experience.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of sales or relevant experience.
  • Ability to manage paperwork, accounting procedures, multitasking, and a high level of organization.
  • Proficiency in Microsoft Office and various office applications.
  • Ability to travel up to 10%.
  • Competencies include decisive judgment, driving for results, guest focus, resilience, persuasive selling, negotiation, presentation skills, and business acumen.

Nice To Haves

  • Bachelor’s degree.
  • Experience in the restaurant or attraction industry.
  • Experience with Tripleseat and OpenTable.

Responsibilities

  • Grow sales by actively prospecting targeted businesses, organizations, associations, and event planners for groups of 15 or more.
  • Enter prospects, contacts, accounts, and bookings in Tripleseat, and enter basic reservation information in OpenTable for booked parties greater than 15.
  • Maintain weekly updates on leads in Tripleseat and convert leads into bookings, accounts, and contacts.
  • Serve as the primary contact for group clients, complete event details, and ensure client satisfaction.
  • Manage the booking process, obtain client signatures on CRM-generated contracts and event order forms, and communicate document or booking changes to Operations.
  • Develop quarterly sales plans, solicit new customer relationships, and maintain existing relationships.
  • Manage the full sales cycle, including following proper accounting procedures.
  • Understand and communicate weekly business performance and forecast three months in advance.
  • Attend company training and weekly, quarterly, and annual meetings.
  • Work with the General Manager and restaurant team to source, plan, and execute local store marketing; create profitable bookings using yield and other tools; and drive overall traffic.
  • Attend networking and public events as a brand ambassador and foster relationships to increase sales and revenue.
  • Communicate professionally with guests, arrive punctually for appointments, return calls promptly, and follow other business courtesies.
  • Schedule and attend guest site tours and communicate with the restaurant management team.
  • Be available to host in-store Fogo marketing events and work Live Chat 3–4 times per month.
  • Work on-site at the home restaurant at least five days per week and work the hours necessary to perform responsibilities in a timely manner.
  • Perform other duties and responsibilities as assigned by the General Manager, Area Director, and Director of Sales.

Benefits

  • Medical, dental, and vision insurance for eligible full-time hourly team members, beginning on the first of the month after 60 days of employment.
  • Company-paid life insurance and short-term disability where allowed.
  • Voluntary benefits including critical illness, hospital indemnity, accident coverage, permanent life insurance, and pet insurance.
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