Branch Manager-(Pasadena Branch)

Atlantic Union Bank • Pasadena, MD

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About The Position

The Branch Manager oversees the overall performance, leadership, and operational integrity of a bank branch. The role directs day-to-day operations, ensures regulatory compliance and strong operational controls, manages risk, and leads, develops, and coaches branch employees to meet sales, service, and community engagement goals. The Branch Manager drives branch growth, strengthens client relationships, represents the bank in the local community, and implements enterprise strategies at the branch level while fostering teammate success, operational excellence, and long-term client loyalty.

The position is accountable for branch revenues, sales, customer satisfaction, and minimizing operating losses. It deploys resources to optimize individual and team performance; manages promotional campaigns and product initiatives; conducts cold calls on prospective small-business customers; maintains and develops existing customer relationships; and creates and manages the branch business plan. The role supervises professional employees, typically at entry and experienced levels, and may supervise support employees. It sets team goals and objectives and ensures policies, practices, and procedures are understood and followed.

Requirements

• Bachelor’s degree required; an equivalent combination of education and experience may be considered.
• Advanced knowledge and skills within the assigned discipline, typically gained through work experience, and understanding of the impact of work within the job function.
• Typically requires 4 or more years of prior leadership experience and practical knowledge of managing and leading within a job area.
• Must be able to stand for extended periods and lift objects up to 30 pounds.
• May require travel; must have reliable transportation and a valid driver’s license, if applicable.
• May require obtaining and/or maintaining NMLS registration.

Responsibilities

• Direct day-to-day branch operations, ensuring regulatory compliance, risk management, and strong operational controls.
• Lead, develop, and coach branch teams to achieve sales, service, and community engagement goals.
• Drive branch growth, strengthen client relationships, and steward the bank’s presence in the community.
• Implement enterprise strategies at the branch level and maintain an environment that supports teammate success, operational excellence, and long-term client loyalty.
• Maximize branch revenues, sales, and customer satisfaction while minimizing operating losses.
• Deploy resources to optimize individual and team performance.
• Ensure branch compliance with bank policies, procedures, and operational integrity.
• Prioritize, manage, and communicate promotional campaigns and product initiatives.
• Conduct cold calls on prospective small-business customers.
• Maintain and develop relationships with existing customers.
• Create and manage the branch business plan.
• Represent the bank in local community organizations.
• Set goals and objectives for team members and ensure policies, practices, and procedures are understood and followed.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability coverage
• Paid time off
• 401(k) retirement savings plan
• Wellness resources
• Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager