Branch Manager (Ballston Branch)

Atlantic Union Bank Careers • Arlington, VA

2d

About The Position

The Branch Manager oversees the overall performance, leadership, and operational integrity of a branch. The role directs day-to-day operations, ensures regulatory compliance, manages risk, and maintains strong operational controls. The Branch Manager leads, develops, and coaches branch teammates to achieve sales, service, and community engagement goals; drives branch growth; strengthens client relationships; and represents the bank in the community. The role implements enterprise strategies at the branch level and fosters teammate success, operational excellence, and long-term client loyalty.

The position is responsible for all branch functions and staff, maximizing revenues, sales, and customer satisfaction while minimizing operating losses. It deploys resources to optimize individual and team performance; ensures compliance with bank policies and procedures; prioritizes, manages, and communicates promotional campaigns and product initiatives; conducts cold calls to prospective small business customers; develops relationships with existing customers; and creates and manages the branch business plan. The manager supervises professional-level employees, typically at entry and experienced levels, and may supervise support employees. Responsibilities include setting team goals and objectives and ensuring policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.

The role requires standing for extended periods and lifting objects up to 30 pounds. Travel may be required; reliable transportation and a valid driver's license may be required, if applicable. NMLS registration may be required.

Eligible teammates may participate in a benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, a 401(k) plan, wellness resources, and other programs, subject to plan terms and eligibility requirements. Certain positions may also be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.

Requirements

• Bachelor’s degree required; an equivalent combination of education and experience may be considered.
• Typically requires 4 or more years of prior leadership experience, with practical knowledge of managing and leading within a job area.
• Advanced knowledge and skills within the assigned discipline, typically gained through work experience, and understanding of the impact of work in the job function.
• Ability to stand for extended periods and lift objects up to 30 pounds.
• Reliable transportation and a valid driver’s license may be required if applicable.
• May be required to obtain and/or maintain NMLS registration.

Responsibilities

• Oversee overall branch performance, leadership, and operational integrity.
• Direct day-to-day branch operations and ensure regulatory compliance, risk management, and strong operational controls.
• Lead, develop, and coach branch teams to achieve sales, service, and community engagement goals.
• Drive branch growth, strengthen client relationships, and steward the bank’s presence in the community.
• Implement enterprise strategies at the branch level and maintain an environment that supports teammate success, operational excellence, and client loyalty.
• Oversee all branch functions and staff; maximize branch revenues, sales, and customer satisfaction while minimizing operating losses.
• Deploy resources to optimize individual and team performance.
• Ensure branch compliance with bank policies, procedures, and operational integrity.
• Prioritize, manage, and communicate promotional campaigns and product initiatives.
• Conduct cold calls to prospective small business customers and maintain and develop relationships with existing customers.
• Create and manage the branch business plan.
• Represent the bank in local community organizations.
• Set goals and objectives for team members and ensure policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability coverage
• Paid time off
• 401(k) retirement savings plan
• Wellness resources
• Incentive compensation, bonuses, or other variable compensation may be available for certain positions, subject to applicable plans and performance criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager