Branch Manager (Ballston Branch)

Atlantic Union Bank • Arlington, VA

3h

About The Position

The Branch Manager oversees the overall performance, leadership, and operational integrity of a branch. The role directs daily operations, ensures regulatory compliance, manages risk, and maintains operational controls. The Branch Manager leads, develops, and coaches branch teams to meet sales, service, and community engagement goals; drives branch growth and client relationships; and implements enterprise strategies at the branch level while fostering teammate success, operational excellence, and long-term client loyalty.

Consumer Banking Branch Management is responsible for all branch functions and staff. The position maximizes branch revenue, sales, and customer satisfaction while minimizing operating losses; deploys resources to optimize performance; ensures compliance with bank policies and procedures; manages promotional campaigns and product initiatives; conducts outreach to prospective small-business customers; develops existing customer relationships; creates and manages the branch business plan; and represents the bank in local community organizations.

The role supervises professional-level employees, typically at entry or experienced levels, and may supervise support employees. It sets team goals and objectives, addresses problems that are difficult but typically not complex, and ensures that policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.

Requirements

• Bachelor's degree required; an equivalent combination of education and experience may be considered.
• Typically requires 4 or more years of prior leadership experience and practical knowledge of managing and leading within a job area.
• Advanced knowledge and skills within the assigned discipline, generally gained through work experience, and understanding of the impact of work in the job function.
• Ability to stand for extended periods and lift objects up to 30 pounds.
• May require travel; reliable transportation and a valid driver's license may be required, if applicable.
• May require obtaining and/or maintaining NMLS registration.

Responsibilities

• Direct day-to-day branch operations, ensuring regulatory compliance, risk management, and strong operational controls.
• Lead, develop, and coach branch teams to achieve sales, service, and community engagement goals.
• Drive branch growth, strengthen client relationships, and steward the bank's presence.
• Implement enterprise strategies at the branch level and maintain an environment supporting teammate success, operational excellence, and long-term client loyalty.
• Maximize branch revenues, sales, and customer satisfaction while minimizing operating losses.
• Deploy resources to optimize individual and team performance.
• Ensure branch compliance with bank policies, procedures, and operational integrity.
• Prioritize, manage, and communicate promotional campaigns and product initiatives.
• Conduct cold calls on prospective small-business customers.
• Maintain and develop relationships with existing customers.
• Create and manage the branch business plan.
• Represent the bank in local community organizations.
• Set goals and objectives for team members to achieve operational results.
• Ensure policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability coverage
• Paid time off
• 401(k) retirement savings plan
• Wellness resources
• Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager