Christmas Intake Worker

The Salvation Army USA Central Territory•St. Louis, MO

2d•$15•Onsite

About The Position

This is a seasonal position offering the opportunity to earn additional income during the holiday season while making a meaningful impact by helping those in need. The role involves conducting intake interviews for Christmas assistance and accurately entering application information into the client database. It requires compliance with data integrity and security policies, working with volunteers, and ensuring all required information, including ID requests and income details, is completed accurately. The position also involves quality assurance checks, reporting daily on enrolled households, and potentially driving between intake locations. When not conducting intake, the worker will assist on the warehouse floor, supporting the Angel Tree Coordinator, volunteers, replenishing supplies, organizing the hospitality area, and sorting toys. The role requires notifying the supervisor of any application problems or discrepancies, maintaining confidentiality and Safe From Harm guidelines, and fostering a positive work atmosphere through professional communication and conflict resolution.

Requirements

High School diploma or equivalent.
High level of accuracy and attention to details required.
Good data entry, organization, interpersonal and filing skills.
Accurate keyboard skills and proven ability to enter data at the required speed or fifty-five words per minute.
Must be flexible in attitude and nature.
Must have reliable transportation, valid driver’s license and pass the TSA MVR check.
Must be available to work weekdays during office hours with some evenings and Saturdays as needed.
Must maintain client confidentiality.
Capable of performing essential duties in an office environment to include using a computer and answering phones.
Requires long periods of sitting, and close visual examination of computer products.
May require some standing, bending, carrying of light items such as papers, books and small packages.
May occasionally be expected to help set up rooms for meetings and special events.

Nice To Haves

Making a meaningful impact by helping those in need.

Responsibilities

Conducting intake interviews for Christmas assistance and accurately entering information from Christmas applications into the client database.
Complying with data integrity and security policies.
Utilizing and working with volunteers to assist with the application process.
Completing all information required accurately, including I.D. request and income for each household.
Conducting quality assurance checks and reporting daily on the number of households enrolled.
Driving between different intake locations on an as needed basis.
Working on the warehouse floor when not conducting intake, which may include helping the Angel Tree Coordinator, helping volunteers, replenishing and organizing the hospitality area, and sorting toys.
Notifying the supervisor about any problems or discrepancies on applications.
Maintaining confidentiality and complying with Safe From Harm guidelines.
Maintaining a positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors.