CHINESE RESTAURANT FOOD SERVER - VR - PART-TIME - VARIED SHIFT
About The Position
Provide professional, efficient, friendly, and responsive customer service to guests in a Chinese restaurant. The Food Server informs guests of specials, answers questions about menu items and preparation, takes orders, serves food and beverages, and pre-buses tables. The role requires maintaining accurate knowledge of menu items and following restaurant service standards, including applicable scripting guidelines. Depending on the assigned outlet, the Food Server may collect guest payments. The position operates in a 24-hour, seven-day-a-week environment with varied shifts, including weekends and holidays, and exposure to secondhand smoke in a casino.
Requirements
- Be at least 21 years old.
- Have a Southern Nevada Health District Food Handler Card and Alcohol Awareness Card.
- Have excellent customer service and communication skills.
- Be team oriented, flexible, adaptable, and self-motivated.
- Be able to follow procedures and work in a busy restaurant atmosphere.
- Be able to read, write, and communicate verbally in English.
- Be able to stand and walk for long periods and repeatedly bend, crouch, stoop, stretch, reach, or perform similar activities.
- Be able to lift moderately heavy food-service trays up to 50 pounds to shoulder level and have the agility and dexterity required for the work.
Responsibilities
- Maintain current and accurate information about menu items, including preparation, seasoning, ingredients, and plate presentation.
- Upsell appetizers, beverages, and desserts while taking orders, in accordance with restaurant service standards.
- Enter food orders accurately into the POS system to ensure correct preparation.
- Pre-bus tables.
- Present checks for payment, thank guests, and invite them back while following scripting guidelines; collect payment when required by the assigned outlet.
- Deliver prepared food to guests when a Food Runner is unavailable and return to the table to ensure guest satisfaction.
- Recognize Legend status players and relay that information to other team members.
- Listen and pay attention to verbal and non-verbal communication.
- Provide extra assistance to guests with special requests or needs.
- Interact with guests and team members in a friendly, helpful, and professional manner, including during busy or stressful periods.
- Perform other job-related duties as assigned and instructed by management.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
