MEXICAN RESTAURANT FOOD SERVER - CB - X-BOARD - VARIED SHIFT

Mesquite Gaming Employment Center•Mesquite, NV

About The Position

Provide professional, efficient, friendly, and responsive customer service to food service outlet guests. Inform guests of specials, answer questions about menu items and preparation, take orders, serve food and beverages, and pre-bus tables. The role requires maintaining accurate knowledge of menu items, entering orders accurately into the POS system, and following restaurant service and guest-interaction standards. Depending on the assigned outlet, the Food Server may be required to collect payment.

Requirements

Must be at least 21 years old.
Must hold a Southern Nevada Health District Food Handler Card and an Alcohol Awareness Card.
Excellent customer service and communication skills.
Team-oriented, flexible, adaptable, and self-motivated.
Ability to follow procedures and work in a busy restaurant atmosphere.
Ability to read, write, and communicate verbally in English.
Ability to lift food service trays weighing up to 50 pounds to shoulder level.
Ability to perform extended standing and walking, recurring bending, crouching, stooping, stretching, reaching, and similar activities; above-average agility and dexterity may be required.

Responsibilities

Maintain current and accurate information regarding menu items, including preparation, seasoning, ingredients, and plate presentation.
Upsell appetizers, beverages, and desserts while taking orders, in accordance with restaurant service standards.
Enter food orders accurately into the POS system to ensure correct preparation.
Deliver prepared food to guests and return to the table to ensure guest satisfaction.
Pre-bus tables.
Present checks for payment, thank guests, and invite them back while following scripting guidelines.
Collect payment when required by the assigned outlet.
Recognize Legend status players and relay that information to other team members.
Listen and pay attention to verbal and non-verbal communication from guests.
Provide friendly, helpful, and professional service to guests and team members, including guests with special requests or needs.
Maintain a cheerful attitude during stressful peak business periods.
Perform other job-related duties as assigned and instructed by management.