MEXICAN RESTAURANT FOOD SERVER - CB - X-BOARD - SWING SHIFT

Mesquite Entertainment•Mesquite, NV
•Onsite

About The Position

Provide professional, efficient, friendly, and responsive customer service to guests at a food service outlet. Inform guests of specials, answer questions about menu items and preparation, take orders, serve food and beverage items, and pre-bus tables. The position requires maintaining accurate knowledge of menu items, using the POS system to enter orders, and following restaurant service standards and scripting guidelines. The successful candidate will have excellent customer service and communication skills, be team-oriented, flexible, adaptable, and self-motivated, and be able to follow procedures and work in a busy restaurant atmosphere. The role requires reading, writing, and verbal communication in English. Candidates must be at least 21 years old and hold a Southern Nevada Health District Food Handler Card and Alcohol Awareness Card.

Requirements

  • At least 21 years old.
  • Southern Nevada Health District Food Handler Card.
  • Alcohol Awareness Card.
  • Excellent customer service and communication skills.
  • Team-oriented, flexible, adaptable, and self-motivated.
  • Ability to follow procedures and work in a busy restaurant atmosphere.
  • Ability to read, write, and communicate verbally in English.
  • Ability to lift food service trays weighing up to 50 pounds to shoulder level.

Responsibilities

  • Maintain current and accurate information about menu items, including preparation, seasoning, ingredients, and plate presentation.
  • Inform guests of specials and answer questions about menu items and preparation.
  • Upsell appetizers, beverages, and desserts while taking orders, in accordance with restaurant service standards.
  • Accurately enter food orders into the POS system to ensure correct order preparation.
  • Deliver prepared food to guests and return to the table to ensure guest satisfaction.
  • Pre-bus tables.
  • Present checks for payment, thank guests, and invite them back according to scripting guidelines.
  • Collect payment when required by the assigned outlet.
  • Recognize Legend status players and relay that information to other team members.
  • Listen and pay attention to verbal and nonverbal communication.
  • Provide friendly, helpful, and professional service to guests and team members, including guests with special requests or needs.
  • Maintain a cheerful attitude with guests and team members during busy or stressful periods.
  • Perform other job-related duties as assigned and instructed by management.
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