CAFE FOOD SERVER - VR - X-BOARD - VARIED SHIFT
About The Position
Provide professional, efficient, friendly, and responsive customer service to food service outlet guests. Inform guests of specials, answer questions about menu items and preparation, take orders, and serve food and beverages. The role requires working in a busy restaurant atmosphere and following service procedures. The work environment includes kitchens, restaurants, bars, coolers, offices, meeting and training rooms, libraries, residences, and commercial vehicles. The work area is adequately lit, heated, and ventilated, and the position involves exposure to secondhand smoke in a casino. This is a 24-hour, seven-day-a-week operation with varying shifts, including weekends and holidays.
Requirements
- Must be at least 21 years old.
- Must have a Southern Nevada Health District Food Handler Card and Alcohol Awareness Card.
- Excellent customer service and communication skills.
- Team-oriented, flexible, adaptable, and self-motivated.
- Ability to follow procedures and work in a busy restaurant atmosphere.
- Ability to read, write, and communicate verbally in English.
- Ability to stand for long periods; walk; bend, crouch, stoop, stretch, reach, and perform similar activities; and repeatedly lift moderately heavy items.
- Above-average agility and dexterity.
- Ability to lift food service trays weighing up to 50 pounds to shoulder level.
Responsibilities
- Maintain current and accurate information regarding menu items, including preparation, seasoning, ingredients, and plate presentation.
- Upsell appetizers, beverages, and desserts while taking orders, in accordance with restaurant service standards.
- Enter food orders accurately into the POS system to ensure correct preparation.
- Deliver prepared food to guests and return to the table to ensure satisfaction.
- Present the check, thank guests, and invite them back while following scripting guidelines; collect payment when required by the assigned outlet.
- Recognize Platinum players and relay that information to other team members.
- Listen and pay attention to verbal and non-verbal communication.
- Provide extra care to patrons with special requests or needs.
- Interact with guests and team members in a friendly, helpful, and professional manner, including during stressful peak business periods.
- Perform other job-related duties as assigned and instructed by management.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
