Chill/Freeze PIC

Three Bears Alaska, Inc. • Delta Junction, AK

4d • $0 - $21 • Onsite

About The Position

The Chill/Freeze Person in Charge (PIC) is a department leader responsible for overseeing the daily operations and performance of the Chill/Freeze Department. The role directs department team members and manages ordering and replenishment, product freshness and rotation, and monitoring of sales, labor, shrink, merchandising, safety, and customer service. The PIC is responsible for department execution and works closely with the Store Manager to maintain Company standards and achieve operational goals.

Work is performed primarily in a retail store environment, including sales-floor, cooler, freezer, receiving, and back-stock areas. Conditions include frequent exposure to cold and freezer temperatures, and occasional exposure to outdoor weather, cleaning chemicals, noise, moving equipment, and freight-handling conditions. Physical requirements include extended standing and walking; frequent bending, squatting, reaching at or below shoulder level, pushing, pulling, grasping, and repetitive hand motions; occasional climbing and reaching above shoulder level; and frequent lifting and carrying up to 50 pounds and occasional lifting and carrying up to 75 pounds. The employee must be able to read labels and records, navigate work areas safely, communicate with customers and team members, recognize equipment alarms and warnings, and safely operate a forklift and other Company-authorized material-handling equipment when required. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• Demonstrated ability to direct, train, coach, and organize the work of department team members.
• Ability to use Company retail, ordering, inventory, communication, and other systems applicable to the department.
• Ability to obtain and maintain required propane certification.
• Forklift certification is required at locations equipped with forklifts.
• Work is in person; applicants must reliably commute or plan to relocate before starting.
• Ability to meet the position's physical requirements, including extended standing and walking, frequent lifting and carrying up to 50 pounds, and occasional lifting and carrying up to 75 pounds.

Nice To Haves

• High School Diploma or GED.
• Chill/Freeze, grocery, stocking, merchandising, or related retail experience.
• Previous supervisory, ordering, inventory, freight, or merchandising experience.

Responsibilities

• Lead, direct, train, coach, and schedule Chill/Freeze department team members to meet stocking, merchandising, product-rotation, safety, and customer-service expectations.
• Order regularly stocked merchandise and maintain appropriate product levels to support sales, availability, freshness, and shrink control.
• Direct and perform stocking, replenishment, rotation, markdown, recovery, back-stock organization, and signage activities for refrigerated and frozen merchandise.
• Monitor product dates, quality, temperature-sensitive conditions, and back stock to ensure products remain saleable and are rotated according to Company standards.
• Monitor sales, labor, staffing, inventory, shrink, product availability, and department execution, and take or recommend corrective action when performance is outside expectations.
• Direct and verify safe pallet movement, stocking, forklift activity, use of manual pallet jacks and balers/compactors, and freight loading or unloading associated with the department.
• Maintain clean, organized, and safe sales-floor, cooler, freezer, aisle, receiving, and back-stock areas.
• Provide prompt and courteous customer service, including helping customers locate products, providing product information, and assisting with carry-out needs when necessary.
• Provide documented performance feedback and participate in evaluations and recommendations concerning training, recognition, corrective action, promotion, or other personnel actions within delegated authority.
• Communicate department performance, staffing needs, inventory concerns, equipment or temperature issues, and operational priorities to the Store Manager.
• Maintain required propane certification and perform propane filling and related customer service according to Company safety procedures.
• At locations equipped with forklifts, maintain required forklift certification and be prepared to operate a forklift as operational needs require, according to Company procedures and applicable safety requirements.
• Demonstrate department leadership, accountability, and consistent follow-through.
• Organize work, establish priorities, and direct multiple tasks in a fast-paced retail environment.
• Use sound judgment and problem-solving skills to address customer, inventory, staffing, merchandising, and operational issues.
• Communicate effectively with team members, Store Management, customers, vendors, and other departments.
• Maintain attention to product quality, inventory accuracy, merchandising, shrink, labor, safety, and customer service.
• Work independently while collaborating effectively with Store Management and other department leaders.
• Maintain composure and professionalism during high-volume or time-sensitive situations.
• Assist with other store functions as assigned, consistent with position responsibilities and qualifications.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Colonial Life Elective Benefits
• 401(k)
• Paid time off
• Holiday Pay
• Automatic raise of $1.00 per hour every 1,040 hours worked, based on straight-time hours until the top of the pay scale is reached

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed