Child Welfare Services Case Manager Supervisor - Clayton County

Family and Children Services, Division of•Jonesboro, AR

About The Position

The Georgia Department of Human Services (DHS), Division of Family & Children Services (DFCS), Child Welfare, is hiring a Child Welfare Services Case Manager Supervisor in Clayton County, Georgia. The role reports to the Child Welfare Administrator and supervises a social services unit providing investigative and comprehensive case management for child abuse or neglect. The supervisor directs professional staff, establishes unit goals, regulates workloads in line with agency goals, and ensures timely immediate and follow-up actions for at-risk clients. The position oversees casework involving protective-services investigations, client safety assessments, case planning, foster-care and in-home services, placements, and coordination with community resources and the legal system. Employees must pass the standard agency testing protocol for the position. Although employees may be authorized to telework temporarily, they may be called into the office as needed. In an identified emergency, DHS employees may be required to assist with the department’s emergency responsibilities.

Requirements

Bachelor’s degree and three years of job-related case management experience, or one year of experience at the lower-level Child Welfare Services Case Manager 3 (SSP072) or equivalent position.
Applicants must pass the agency’s standard testing protocol for the position to maintain employment.
Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communicating behavioral-change goals, child safety or child welfare work, or relevant law-enforcement experience involving domestic violence, investigations or interventions involving children, substance abuse, or crimes against persons.
Educational credentials must be recognized by the Council for Higher Education Accreditation (CHEA) and/or the U.S. Department of Education; DHS verifies credentials with educational institutions.
The selected candidate may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle records checks, and criminal background checks.

Nice To Haves

Master’s degree in social work from an accredited college or university and one year of lead or supervisory experience.
Master’s degree in a behavioral science from an accredited college or university and two years of case management experience with Georgia DFCS or public child welfare experience in another state.
Behavioral science fields may include social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, or nursing.

Responsibilities

Supervises, plans, and guides the work of assigned staff, including reviewing, approving or disapproving, and making decisions on staff casework.
Serves as a job expert or organizational resource in assigned areas.
Accesses and records client and community resource information.
Collects evidence, interviews witnesses, and prepares required reports in accordance with rules, regulations, and state and federal laws.
Compiles records, prepares reports, and follows up to determine the status of client cases.
Conducts home-visit evaluations to gather information for assessments.
Coordinates and monitors children in out-of-home placements and in-home interventions.
Coordinates and monitors services, including comprehensive tracking of client activities.
Develops case plans that use community resources to meet the needs of custodial clients.
Identifies placement resources for children in foster care.
Initiates legal processes for guardianship, protective services, placement, and/or adoption.
Maintains required documentation and completes reports.
Makes immediate client safety assessments and responds according to established protocols and policies.
Performs initial investigations of protective-services referrals to determine whether intervention is appropriate.
Works with the legal system to ensure safety and achieve desired outcomes.
Ensures timely immediate and follow-up actions for at-risk clients.