Child Welfare Services Case Manager Supervisor - Clayton County

Georgia Department of Revenue•Jonesboro, AR

About The Position

The Georgia Department of Human Services (DHS), Division of Family & Children Services (DFCS), Child Welfare, is hiring a Child Welfare Services Case Supervisor in Clayton County, Georgia. The role reports to the Child Welfare Administrator and supervises a social services unit providing investigations and comprehensive case management for child abuse or neglect. The supervisor directs professional staff in delivering services, sets unit goals, manages workloads in accordance with agency goals, and ensures timely immediate and follow-up actions for at-risk clients. The position may involve telework temporarily, but employees may be required to report to the office as needed or upon request. Applicants must pass the agency's standard testing protocol to maintain the position. The selected candidate may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle records checks, and criminal background checks. In an identified emergency, DHS employees may be required to assist with the department's emergency responsibilities.

Requirements

  • Bachelor's degree and three years of job-related case management experience, or one year of experience as a Child Welfare Services Case Manager 3 (SSP072) or equivalent.
  • Must pass the standard agency testing protocol for the position to maintain the position.
  • Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communication of behavioral-change goals, child safety or child welfare work, or relevant law enforcement experience involving family or domestic violence, investigations or interventions involving children, substance abuse, or crimes against persons.

Nice To Haves

  • Master's degree in social work from an accredited college or university and one year of experience in a lead or supervisory capacity.
  • Master's degree in a behavioral science from an accredited college or university and two years of case management experience with Georgia DFCS or public child welfare experience in another state.

Responsibilities

  • Supervises and plans the work of assigned staff.
  • Serves as a job expert or organizational resource in assigned areas.
  • Accesses and records client and community resource information.
  • Collects evidence, interviews witnesses, and prepares reports in accordance with rules, regulations, and state and federal laws.
  • Compiles records, prepares reports, and follows up to determine the status of clients' cases.
  • Conducts home-visit evaluations to gather information for assessments.
  • Coordinates and monitors children in out-of-home placements and in-home interventions.
  • Coordinates and monitors services, including comprehensive tracking of client activities.
  • Develops case plans that use community resources to meet the needs of individual custodial clients.
  • Identifies placement resources for children in the foster care system.
  • Initiates legal processes for guardianship, protective services, placement, and/or adoption.
  • Maintains required documentation and completes reports.
  • Makes immediate client-safety assessments and responds according to established protocols and policies.
  • Performs initial investigations of protective-services referrals to determine whether intervention is appropriate.
  • Works with the legal system to ensure safety and achieve desired outcomes.
  • Reviews casework performed by staff and approves, disapproves, or renders decisions on it.

Benefits

  • 401(k) and 457 retirement plans
  • 13 paid holidays
  • Vacation and sick leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long- and short-term care
  • Life insurance
  • Employee discount programs
  • Unique training opportunities
  • Telework opportunities depending on the position
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