Child Welfare Services Case Manager Supervisor

Georgia Department of Revenue•Tifton, GA

About The Position

The Georgia Department of Human Services’ Division of Family & Children Services (DFCS), Child Welfare, is hiring a Child Welfare Services Case Manager Supervisor in Tift, Tifton County, Georgia. The position reports to the Child Welfare Administrator and supervises a social services unit responsible for investigations and comprehensive case management involving child abuse or neglect. The supervisor directs professional staff, establishes unit goals, manages workloads, and ensures timely immediate and follow-up actions for clients at risk. The role includes overseeing case investigations and interventions, coordinating services and placements, reviewing staff casework, maintaining documentation, and working with community resources and the legal system. The position requires statewide work-related travel, reliable transportation, proof of auto insurance, a valid state-issued driver’s license, and an acceptable driving history. Telework may be available depending on the position, but employees may be required to report to the office as needed. Employees may also be required to assist with the department’s emergency responsibilities. The listed compensation is $59,265.47. Applicants must pass the agency’s standard testing protocol for the position. The selected candidate may be subject to pre-employment drug screening and education, reference, motor vehicle record, and criminal background checks.

Requirements

Bachelor’s degree and three years of job-related case management experience, or one year of experience at the lower-level Child Welfare Services Case Manager 3 (SSP072) or equivalent position.
Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communication of behavioral-change goals, child safety or child welfare work, or relevant law enforcement experience.
Must pass the standard agency testing protocol for the position to maintain the position.
Must have reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history record, and ability to travel statewide.
Applicants’ education credentials must be recognized by CHEA and/or the U.S. Department of Education; DHS will verify credentials.
The selected candidate may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle record checks, and criminal background checks.

Responsibilities

Supervises and plans the work of assigned staff.
Serves as a job expert or organizational resource in assigned areas.
Accesses and records client and community resource information.
Collects evidence, interviews witnesses, and prepares reports in accordance with rules, regulations, and state and federal laws.
Compiles records and prepares reports, and follows up to determine the status of client cases.
Conducts home-visit evaluations to gather information for assessments.
Coordinates and monitors children in out-of-home placements and in-home interventions.
Coordinates and monitors services, including comprehensive tracking of client activities.
Develops case plans that use community resources to meet the needs of individual custodial clients.
Identifies placement resources for children in the foster care system.
Initiates legal processes for guardianship, protective services, placement, and/or adoption.
Maintains required documentation and completes reports.
Makes immediate safety assessments and responds according to established protocols and policies.
Conducts initial investigations of protective-services referrals to determine whether protective-services intervention is appropriate.
Works with the legal system to ensure safety and achieve desired outcomes.
Reviews staff casework and approves, disapproves, or renders decisions on it.
Ensures immediate and follow-up actions for at-risk clients occur in a timely manner.