Child Welfare Services Case Manager Supervisor

Georgia Department of Revenue•Eatonton, GA

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About The Position

The Child Welfare Services Case Manager Supervisor works for the Georgia Department of Human Services, Division of Family and Children Services, Child Welfare, in Eatonton, Putnam County, Georgia. Reporting to the Child Welfare Administrator, this position supervises a social services unit that provides investigations and comprehensive case management for child abuse or neglect. The supervisor directs professional staff in delivering services, establishes unit goals, regulates workloads in accordance with agency goals, and ensures timely immediate and follow-up actions for at-risk clients. The role includes overseeing casework and staff assignments, conducting or guiding protective-services investigations and assessments, coordinating services and placements, and collaborating with community resources and the legal system. Employees may be called into the office as needed despite temporary telework authorization. The position requires reliable transportation, a valid driver’s license, proof of auto insurance, an acceptable driving history, and the ability to travel statewide. The selected candidate may be subject to pre-employment screening and, in an identified emergency, may be required to assist with the department’s emergency responsibilities.

Requirements

Bachelor’s degree and three years of job-related case management experience, or one year of experience at the lower-level Child Welfare Services Case Manager 3 (SSP072) or an equivalent position.
Applicants must pass the standard agency testing protocol for the position to maintain the position.
Must have reliable transportation, proof of auto insurance, a valid state-issued driver’s license, and an acceptable driving history record.
Must be able to travel statewide.
Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communication of behavioral-change goals, child safety or child welfare work, or related law-enforcement experience involving family/domestic violence, investigations or interventions involving children, substance abuse, or crimes against persons.
Behavioral science degrees include, but are not limited to, social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, and nursing.
Educational credentials must be recognized by CHEA and/or the U.S. Department of Education; the department verifies degrees, diplomas, and licensure.
The selected candidate may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle records checks, and criminal background checks.
In an identified emergency, may be required as a condition of employment to assist with the department’s emergency responsibilities.

Responsibilities

Supervises and plans the work of assigned staff.
Serves as a job expert or organizational resource in assigned areas.
Accesses and records client and community resource information.
Collects evidence, interviews witnesses, and prepares required reports in accordance with rules, regulations, and state and federal laws.
Compiles records, prepares reports, and follows up to determine the status of a client’s case.
Conducts home-visit evaluations to gather information for assessments.
Coordinates and monitors children in out-of-home placements and in-home interventions.
Coordinates and monitors services, including comprehensive tracking of client activities.
Develops case plans that use community resources to meet the needs of individual custodial clients.
Identifies placement resources for children in the foster care system.
Initiates legal processes for guardianship, protective services, placement, and/or adoption.
Maintains required documentation and completes reports.
Makes immediate assessments of client safety and responds according to established protocols and policies.
Performs initial investigations of protective-services referrals to determine whether intervention is appropriate.
Works with the legal system to ensure safety and achieve desired outcomes.
Reviews, approves or disapproves, and makes decisions on casework performed by staff.
Ensures immediate and follow-up actions for at-risk clients occur in a timely manner.
Directs professional staff in service delivery, sets unit goals, and regulates workloads in accordance with agency goals.