Child Welfare Services Case Manager Supervisor

Family and Children Services, Division of•Hinesville, GA

About The Position

The Georgia Department of Human Services’ Division of Family & Children Services (DFCS), Child Welfare, is hiring a Child Welfare Services Case Manager Supervisor in Hinesville, Liberty County, Georgia. The position reports to the Child Welfare Administrator and supervises a social services unit that conducts investigations and comprehensive case management involving child abuse or neglect. The supervisor directs professional staff, sets unit goals, manages workloads, and ensures timely action for at-risk clients. The role includes supervising staff work; gathering and documenting client and community-resource information; investigating protective-services referrals; assessing client safety; developing case plans; coordinating in-home services and out-of-home placements; and working with community resources and the legal system. The supervisor reviews and makes decisions on staff casework. Applicants must pass the agency’s standard testing protocol. Employees may be called into the office as needed despite temporary telework authorization. Work-related travel is required, including the ability to travel statewide, and the position requires reliable transportation, proof of auto insurance, a valid driver’s license, and an acceptable driving record. The stated compensation is $59,265.47. The employer describes a benefits package including training opportunities, retirement plans, paid holidays, vacation and sick leave, insurance coverage, employee discounts, and possible telework opportunities depending on the position.

Requirements

Bachelor’s degree and three years of job-related case management experience; alternatively, one year of experience at the lower-level Child Welfare Services Case Manager 3 (SSP072) or an equivalent position.
Must pass the agency’s standard testing protocol for the position.
Reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history, and ability to travel statewide.
Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communication toward behavioral-change goals, child safety or child welfare work, or relevant law-enforcement experience.

Responsibilities

Supervises, guides, instructs, and plans the work of assigned subordinate staff.
Supervises a social services unit providing investigations and comprehensive case management for child abuse or neglect.
Directs professional staff in service delivery, sets unit goals, and regulates workloads in line with agency goals.
Ensures immediate and follow-up actions for at-risk clients occur in a timely manner.
Serves as a job expert or organizational resource in assigned areas.
Accesses and records client and community-resource information.
Collects evidence, interviews witnesses, and prepares reports in accordance with applicable rules, regulations, and state and federal laws.
Compiles records, prepares reports, and follows up to determine the status of client cases.
Conducts home-visit evaluations to gather information for assessments.
Coordinates and monitors children in out-of-home placements and in-home interventions.
Coordinates and monitors services, including tracking client activities.
Develops case plans that use community resources to meet the needs of individual custodial clients.
Identifies placement resources for children in foster care.
Initiates legal processes for guardianship, protective services, placement, or adoption.
Maintains required documentation and completes reports.
Assesses client safety and responds according to established protocols and policies.
Conducts initial investigations of protective-services referrals to determine whether intervention is appropriate.
Works with the legal system to ensure safety and achieve desired outcomes.
Reviews staff casework and approves, disapproves, or makes decisions on it.