Child Welfare Services Case Manager Supervisor

Family and Children Services, Division of•Kingsland, GA

11d

About The Position

The Georgia Department of Human Services (DHS), Division of Family & Children Services (DFCS), Child Welfare, is hiring a Child Welfare Services Case Manager Supervisor in Kingsland, Camden County, Georgia. The position reports to the Child Welfare Administrator and supervises a social services unit providing investigations and comprehensive case management for child abuse or neglect. The supervisor directs professional staff in delivering services, establishes unit goals, manages workloads in line with agency goals, and ensures timely immediate and follow-up actions for at-risk clients. The role involves supervising assigned staff and reviewing their casework, conducting and overseeing client assessments and investigations, coordinating services and placements, developing case plans, maintaining documentation, and collaborating with the legal system. Work may include statewide travel. The position requires reliable transportation, proof of auto insurance, a valid state-issued driver’s license, and an acceptable driving history. Employees may be called into the office as needed; telework opportunities may be available depending on the position. Applicants must pass the agency’s standard testing protocol. The selected candidate may be subject to pre-employment drug screening, education and reference verification, motor vehicle records checks, and criminal background checks. In an identified emergency, DHS employees may be required to assist with the department’s emergency responsibilities.

Requirements

Bachelor’s degree and three years of job-related case management experience; or one year of experience at the lower-level Child Welfare Services Case Manager 3 (SSP072) or an equivalent position.
Must pass the standard agency testing protocol for the hired position.
Must have reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history record, and the ability to travel statewide.
Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communication of behavioral-change goals, child safety or child welfare work, or relevant law enforcement experience involving family or domestic violence, investigations or interventions involving children, substance abuse, or crimes against persons.
DHS accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the U.S. Department of Education; degrees, diplomas, and licenses may be verified.
Selected candidate may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle records checks, and criminal background checks.

Responsibilities

Supervises and plans the work of assigned staff, including reviewing, approving or disapproving, and making decisions on staff casework.
Serves as a job expert or organizational resource in assigned areas.
Accesses and records client and community resource information.
Collects evidence, interviews witnesses, and prepares reports in accordance with applicable rules, regulations, and state and federal laws.
Compiles records, prepares reports, and follows up to determine the status of clients’ cases.
Conducts home-visit evaluations to gather information for assessments.
Coordinates and monitors children in out-of-home placements and in-home interventions.
Coordinates and monitors services, including tracking clients’ activities.
Develops case plans that use community resources to meet the needs of individual custodial clients.
Identifies placement resources for children in the foster care system.
Initiates legal processes for guardianship, protective services, placement, and/or adoption.
Maintains required documentation and completes reports.
Makes immediate assessments of client safety and responds according to established protocols and policies.
Performs initial investigations of protective services referrals to determine whether protective services intervention is appropriate.
Works with the legal system to ensure safety and achieve desired outcomes.
Directs professional staff in service delivery, sets unit goals, and regulates workloads in accordance with agency goals.
Ensures timely immediate and follow-up actions for at-risk clients.