Child Welfare Services Case Manager Supervisor

Georgia Department of Revenue•Cordele, TX

About The Position

The Georgia Department of Human Services’ Division of Family & Children Services (DFCS), Child Welfare, is seeking a Child Welfare Services Case Manager Supervisor in Cordele, Crisp County, Georgia. The position reports to the Child Welfare Administrator and supervises a social services unit responsible for investigations and comprehensive case management involving child abuse or neglect. The supervisor directs professional staff, establishes unit goals, manages workloads in accordance with agency goals, and ensures timely immediate and follow-up actions for at-risk clients. The role includes staff supervision and review of casework, child safety assessments and investigations, case planning, coordination of placements and services, documentation, and collaboration with legal and community partners. The position requires work-related travel, including the ability to travel statewide. Employees may be called into the office as needed despite temporary telework authorization. In an identified emergency, employees may be required to assist with the department’s emergency responsibilities.

Requirements

Bachelor’s degree and three years of job-related case management experience; alternatively, one year of experience at the lower-level Child Welfare Services Case Manager 3 (SSP072) or an equivalent position.
Must pass the standard agency testing protocol for the position to maintain the position.
Must have reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history record, and the ability to travel statewide.
Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups or organizations, communication of behavioral-change goals, child safety or child welfare work, or law enforcement experience related to DFCS matters.
A behavioral science degree may include social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, or nursing.

Responsibilities

Supervises and plans the work of assigned staff.
Serves as a job expert or organizational resource in assigned areas.
Accesses and records client and community resource information.
Collects evidence, interviews witnesses, and prepares reports in accordance with rules, regulations, and state and federal laws.
Compiles records, prepares reports, and follows up to determine the status of clients’ cases.
Conducts home-visit evaluations to gather information for assessments.
Coordinates and monitors children in out-of-home placements and in-home interventions.
Coordinates and monitors services, including comprehensive tracking of client activities.
Develops case plans that use community resources to meet the needs of individual custodial clients.
Identifies placement resources for children in the foster care system.
Initiates legal processes for guardianship, protective services, placement, and/or adoption.
Maintains required documentation and completes reports.
Makes immediate assessments of client safety and responds according to established protocols and policies.
Performs initial investigations of protective-services referrals to determine whether protective-services intervention is appropriate.
Works with the legal system to ensure safety and achieve desired outcomes.
Reviews casework performed by staff and approves, disapproves, or renders decisions on it.
Directs professional staff in service delivery, establishes unit goals, and regulates workloads in accordance with agency goals.
Ensures timely immediate and follow-up actions for at-risk clients.